Central Services Division
The Central Services Division (CSD) is committed to providing quality operational and support services to the employees of the Department of Health and Mental Hygiene (Department). CSD manages Building Services, Central Warehouse, Fleet Management, Forms Management, Inventory Control, Life Safety, and Telecommunications. The Division also administers special projects for the Department such as the convenience copier service, modular furniture installations, office renovations, onsite storage of records, forms and printed material, oversees the parking permit program, shredding of sensitive material, compliance and the reporting of the State recycling program, space planning, and State and private leasing of office space. CSD also acts as the liaison between the Department and other State agencies for these related services.
Building Services monitors and coordinates all building services/maintenance activities for the Department's headquarters units located throughout the Baltimore metropolitan area.
Shipping and Receiving: Central Warehouse receives
and processes all inbound and outbound shipments for the DHMH Headquarter
units. Inventories all
incoming computer equipment, office furniture and supplies, ensures all
purchases are accounted for and entered accurately into the DHMH inventory
system. Processes outgoing packages via USPS, and/or UPS ground shipping.
and Distribution: Maintains
and distributes State supplies such as Department letterhead, envelopes, copy
paper, and forms to support the day-to-day operations of DHMH headquarter
units. Provide limited storage space for supplies of various administrations
Forms Distribution: Maintains an
adequate supply of required State forms for all administrations within
DHMH. Also provides distribution of packages and supplies to various DHMH
health facilities and county health departments throughout the State.
Fleet Management has oversight authority for over 1,000
vehicles in 73 sub-fleets located at headquarters, DHMH health facilities, and
county health departments throughout the State of Maryland.
This unit functions as the liaison for the purchasing of
vehicles with the Department of Budget and Management, and for the disposal of
vehicles with the Department of General Services.
Fleet Management issues and maintains vehicle maintenance
and fuel cards for headquarters administrations. All vehicle insurance claims
for DHMH are processed through this unit.
As required by the Department of Budget and Management,
Policies and Procedures for Vehicle Fleet Management, Section 7.5, the DHMH
Accident Review Board, hosted by Fleet Management, reviews and reports on all
DHMH vehicles involved in accidents and makes recommendations for appropriate
action, if necessary.
Forms Management administers the Department’s forms
library. Receives and verifies all requests from DHMH administrations and county
health departments to add new, change existing, or remove forms. Forms
Management bases approval for requests on COMAR.
Tracks changes to forms and collates annually to submit
to the Department of General Services using the Forms Management Activities
Report DGS 550-12.
Control coordinates the Department’s insurance claims with the Insurance
Division of the Maryland State Treasurer’s office and the interested parties
for insurance claims concerning the Department. Submits the Department’s
insurance survey (Property, Equipment, Automobile, and Fine Art) annually to
the Insurance Division.
inventory program administers and maintains the inventory of all fixed assets,
supplies, and real property within the headquarters units for the
Department. Receives and verifies the Equipment Receiving and Disposition
forms. Verifies all necessary fields are completed and inputs them into an
assets tracking program. Ensures units within DHMH verify their sensitive
inventory annually and do a complete physical inventory every three
years. Send out inventory tags and forms to units upon request.
Central Services Division (CSD) works in conjunction with the Department of
General Services to plan and perform emergency evacuation exercises for the 201
and the 300 West Preston Street Buildings. These exercises are necessary to
ensure that DHMH employees are familiar with work area evacuation plans in the
event of a real emergency. CSD is also committed to providing a clean and safe
work environment for Department personnel.
Mail Services oversees the incoming and outgoing of the Department's mail. This unit receives, sorts and processes the Department's mail to and from the United States Postal Services, DHMH inner-departmental and other State Agencies.
Records Management oversees the
Department's records. Reviews and verifies all headquarters units
transfer requests to the State Records Center and Maryland State Archives to
include relevant form(s), records, and historical documents.
Schedules and provides transportation of
records that have been approved to be consigned to the State Records Center and
Maryland State Archives. Reviews all headquarters, DHMH health
facilities, and county health departments’ requests to destroy records to
ensure that records are consistent with the current records schedule.
Functions as a liaison between headquarters,
DHMH facilities and county health departments and the State Records Center and
Maryland State Archives. Assists through the complete process in the
formation and the submission of record schedules until final approval is
received from the State Archives.
provides assistance to Department units in the Baltimore area for moves additions
and changes to the in-house telephone system and mobile devices. This unit also serves as
a liaison between all service providers and the Department.
unit assists DHMH health facilities and local health departments on the
acquisition and routine maintenance services of telephone systems
requests are electronically processed and coordinated through the CSD for
Central Services Divisions Points of Contact
Points of Contact
|Building Services: http://dhmh.maryland.gov/Centralservices/|
Toll Free: 1-877-4MD-DHMH
|Life Safety and Security:
News & Information:
DHMH employees should use Gmail to reserve 201 W Preston Street Conference Rooms (100, 124, 200, 222b, 225, 300, 401, 418, 505, 545, L1, L2, L3 & L4, and 300 Preston Conference Room 409). Non DHMH employees are only allowed to schedule Lobby Level Conference Rooms (L1, L2, L3 & L4). Any questions please contact at 410-767-6809..