Cultural and Linguistic Competency & Health Literacy
Maryland is embarking upon a major transformation of its health delivery system. Health care delivery organizations and providers that serve minority populations are taking on the attributes of being a more Culturally Competent and Health Literate organization, in order to maintain, treat, and recruit diverse patient populations in continuous care and to help them stay healthy.
With an aim to facilitate this transformation, the Maryland Office of Minority Health and Health Disparities (MHHD) has focused its efforts by adopting a two pronged effort to provide information, data, resources, and training pertaining to cultural competency, linguistic competency, and health literacy to health and healthcare groups serving diverse communities in Maryland.
Maryland CLAS Standards Training
MHHD is its third cycle of the Federal Partnership Grant funding from the U.S. Department of Health and Human Services, Office of Minority Health. MHHD will focus its activities on the implementation of cultural competency and workforce diversity initiatives. MHHD is working with several partners to implement the Maryland Culturally and Linguistically Appropriate Services (CLAS) Standards Training Project. Click Here for the CLAS Standards Training Project Fact Sheet.
providing training and promoting adoption of the enhanced National CLAS Standards (2013) for health care delivery
organizations in Maryland (hospitals, patient-centered medical homes,
federally-qualified health centers, and organizations within the Health
Enterprise Zones). The training
highlights and illustrates how specific strategies within the CLAS Standards
can assist health care delivery organizations to achieve key quality
improvement and performance objectives.
also working with the Minority Outreach and Technical
Program to develop a training toolkit for use by community outreach workers to
educate minority communities and healthcare delivery organizations about the CLAS Standards.
Cultural and Linguistic Competency and Health Literacy
goals of this training initiative are to (1) increase the
levels of cultural and linguistic competence of leadership and staff in health and
healthcare organizations, and (2) increase staff awareness and understanding
of, and respect for, the diverse cultures and beliefs of the client
populations they serve so that they can help clients make informed